Just got off the phone with the regional Ford Customer Service Rep. It amazed me that they can not tell me where the truck is physically located other than the same info the dealer has access via his computer. She says she has no phone numbers to call KTP or Norfolk Southern nor does she have Ford phone numbers of contacts who can locate and/or state why it might still be sitting since 14 May at the NS rail yard. She states she has no idea why there is a delay nor does she know who can tell her.
And don't say Scott could have gotten it sooner. :nono: There are other dealers in Alabama that my local dealer has contacted and they say they are having the same problem. Built vehicles but delivery date has expired and no update on new date.:bangin::headbang:
Hope others aren't experiencing this problem. If you have info on yours being delayed, I would appreciate if you shared it. Maybe we can solve the problem for Ford. :lol:
PS...this is not a complaint thread but a frustration thread. Maybe it won't be pulled.
And don't say Scott could have gotten it sooner. :nono: There are other dealers in Alabama that my local dealer has contacted and they say they are having the same problem. Built vehicles but delivery date has expired and no update on new date.:bangin::headbang:
Hope others aren't experiencing this problem. If you have info on yours being delayed, I would appreciate if you shared it. Maybe we can solve the problem for Ford. :lol:
PS...this is not a complaint thread but a frustration thread. Maybe it won't be pulled.